Cathy and her team have been nothing short of stellar. Taking time to answer my question, encourage my creative journey, and chat when there’s time. This store and studio is my second favourite place in Sudbury, after the family home lol. Keep at it!!
I was disappointed the snap bat insets were not textured as shown on the website. When I inquired about it I was told the manufacturer had changed it. When I asked if could try it they said it could have no evidence of use & I’d have to pay for shipping if I wanted to return it. Not really resonance customer service when the product is not as shown.
